KnowBe4 - The New Playground for Cybercriminals: Securing the Microsoft Teams Frontier
With 320 million daily users on Microsoft Teams, the ability to connect with colleagues across the organization has never been more seamless… or more targeted. The shift isn’t just about where we talk; it's about how we are being attacked. Threat actors moving beyond phishing emails and are infiltrating into the trusted spaces where your employees feel safest. Starting in 2023, hackers began shifting their focus to Microsoft Teams with massive success, exploiting a high-trust environment where users are significantly more likely to comply with deceptive, urgent requests. By 2025, threat actors introduced callback phishing and voice phishing (vishing) as preferred methods to manipulate employees directly through Microsoft Teams. Because of the level of sophistication in these attacks, relying solely on native anti-phishing rules has proven risky. Recent logic errors in these heuristic systems have caused significant operational disruptions, mistakenly blocking thousand...
