KnowBe4 - [NEW PhishER Feature] Use Security Roles to Create a Multi-Tiered Incident Response System in PhishER

You asked, we listened! We're excited to introduce the new Security Roles feature within your PhishER platform! You now have the ability to create different user roles for your security operations or incident response teams. 

You already know how PhishER reviews message attributes of reported messages from KnowBe4’s Phish Alert Button and stack ranks the most critical messages based on severity. Your security response team uses PhishER to help analyze, prioritize, and manage those user-reported messages and disposition a large volume of email messages fast, so they can identify the most dangerous threats more quickly.

The sheer volume of potential malicious email reported by your users can get overwhelming! 



from KnowBe4 Security Awareness Training Blog https://blog.knowbe4.com/new-phisher-feature-use-security-roles-to-easily-distribute-your-teams-email-and-analysis-workload-in-phisher

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