Schneier - Fraud on Zelle

Zelle is rife with fraud:

Zelle’s immediacy has also made it a favorite of fraudsters. Other types of bank transfers or transactions involving payment cards typically take at least a day to clear. But once crooks scare or trick victims into handing over money via Zelle, they can siphon away thousands of dollars in seconds. There’s no way for customers — and in many cases, the banks themselves — to retrieve the money.

[…]

It’s not clear who is legally liable for such losses. Banks say that returning money to defrauded customers is not their responsibility, since the federal law covering electronic transfers — known in the industry as Regulation E ­– requires them to cover only “unauthorized” transactions, and the fairly common scam that Mr. Faunce fell prey to tricks people into making the transfers themselves. Victims say because they were duped into sending the money, the transaction is unauthorized. Regulatory guidance has so far been murky.

When swindled customers, already upset to find themselves on the hook, search for other means of redress, many are enraged to find out that Zelle is owned and operated by banks.

[…]

The Zelle network is operated by Early Warning Services, a company created and owned by seven banks: Bank of America, Capital One, JPMorgan Chase, PNC, Truist, U.S. Bank and Wells Fargo. Early Warning, based in Scottsdale, Ariz., manages the system’s technical infrastructure. But the 1,425 banks and credit unions that use Zelle can customize the app and add their own security settings.



from Schneier on Security https://www.schneier.com/blog/archives/2022/03/fraud-on-zelle.html

Comments

Post a Comment

Popular posts from this blog

Krebs - NY Charges First American Financial for Massive Data Leak

Image
In May 2019, KrebsOnSecurity broke the news that the website of mortgage title insurance giant First American Financial Corp. had exposed approximately 885 million records related to mortgage deals going back to 2003. On Wednesday, regulators in New York announced that First American was the target of their first ever cybersecurity enforcement action in connection with the incident, charges that could bring steep financial penalties. First American Financial Corp. Santa Ana, Calif.-based  First American [ NYSE:FAF ] is a leading provider of title insurance and settlement services to the real estate and mortgage industries. It employs some 18,000 people and brought in $6.2 billion in 2019 . As first reported here last year , First American’s website exposed 16 years worth of digitized mortgage title insurance records — including bank account numbers and statements, mortgage and tax records, Social Security numbers, wire transaction receipts, and drivers license images. The d...
Read more

KnowBe4 - Scam Of The Week: "When Users Add Their Names to a Wall of Shame"

Image
Eric Howes , KnowBe4 Principal Lab Researcher, found out about another insidious bad guy trick: " If you work in IT there has undoubtedly come a dark moment when you wondered to yourself just who among your employee users would be gullible enough to click through a phishing email and potentially bring down your organization. from KnowBe4 Security Awareness Training Blog https://blog.knowbe4.com/when-users-add-their-names-to-a-wall-of-shame
Read more