KnowBe4 - Warning Customers About Social Engineering.
It’s a familiar story: scam artists impersonate a trusted brand, a trusted business or a trusted authority in emails and on bogus sites designed to exploit that very trust to commit fraud. Generally, this isn’t the fault of the person or organization being impersonated. But it’s worth remembering that there are practices and policies an organization can take to help keep their customers and other stakeholders protected from this kind of fraud.
from KnowBe4 Security Awareness Training Blog https://blog.knowbe4.com/warning-customers-about-social-engineering
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